When first starting out with agile, it is important to establish "working agreements." Working agreements are team norms, expected behaviors. Before you start your first iteration, I recommend sitting down with the team and brainstorming a few simple agreements.
Here are some examples:
- Electronics by exception - nothing is more frustraing than being in a meeting and people are either on their laptops or phones and not focusing on the matter at hand. Some people are on-call or might be expecting a call. No worries, ask for an exception. Be present, be focused.
- Meeting times - meetings should take place the same time at the same cadence. For example, daily stand-ups will start at 10am, every work day, in the same location
- Respect each others time
I do not want to confuse working agreements with creating a definition of Done (DoD). Creating a definition of done is its own exercise. A post for another day. If you are looking for some help on creating a definition of done, Rally has good resources on creating DoD at multiple planning levels.
Once these working agreements are established, I recommend a few tactics for keeping them top of mind with your team.
1. Make it visible - use a flip-chart and post in your team room or where people work. If you do not have this, bring the flip chart to meetings. The point being, if the team visually sees the agreements, they will be more inclined to remember them.
2. Inspect and adapt - At the start of every planning meeting or retrospective, ask the team if any updates need to be made to the working agreements.
3. Pull your learnings forward - After the retrospective, determine if any of the experiments the team will be conducting during the upcoming iteration should be added to the working agreements, this keeps the experiment top of mind/more visible to the entire team.
These are just a few ideas, what has worked on your teams?